This hostal is 0.8 mi (1.3 km) from Castile-La Mancha Science Museum and 0.9 mi (1.4 km) from Diocesan Museum.Quench your thirst with your favorite drink at the bar/lounge. Housekeeping is provided daily, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.With a stay at Hostal de la Luz in Cuenca, you'll be near the beach, just a 1-minute walk from Serranía de Cuenca and 12 minutes by foot from Túneles de Alfonso VIII. Private bathrooms with showers feature complimentary toiletries and hair dryers. Complimentary wireless Internet access is available to keep you connected. Hostal de la Luz está ubicado en la localidad de Amatlán, rodeada por la cordillera del Tepozteco. Notice I tried to call, wrote a message and finally had to come all the way there and respectfully stayed outside for the lack of mask, all this was explained to the ladies and they still kick me out.Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Today I decided to have my day on a jacuzzi so I called the Hostal to book a room, I called around 10 times and no one answered, then I decided to write in fb, no one answered, then I decided to go straight there ALL THE WAY TO AMATLAN, just to ask availability, I entered the property, asked where reception is, and RESPECTFULLY stayed outside since my mask got salsa on and I couldn't wear it, there was 3 ladies, the first one started to attend me but turned to ask her colleague if they had rooms available, the other two were busy talking to each other, she reacted not nicely that we interrupt them and she said that she wasn't going to give me any information because I wasn't wearing the mask.
I live in Tepoz and organize spiritual retreats very often, people from Hostal de la Luz are always contacting me to bring my people there, thankfully I have never done it, even though I have recommended this hotel plenty times in the last 10 years, I will never do it again. this is my honest evaluation on this visit. as you realize there is no more points, but for courtesy to my food server 1☆ star. sixth: no sauna, no jacuzzi, well there was one small but water was cold.-2. we have to remember it's supposed to be a relaxing environment.-2 fifth:run out of toilet water, just imagine that you have to use the restrooms and you need to flush, and pull the handle, just to find out no whater? Hard to believe. 2 fourth: noisy, pool too close to my room drinking people making noise right on the middle of the night (12:30Am). second: no schedule or itinerary provided, if my package was purchased weeks before, I expect installations maps, as well of surroundings, -2 third no internet no TV. Second:installations tour poor, almost mediocre, the guy spoke way to fast, hard to understand, if management reads this retraining is needed ASAP my suggestion is with just a question what services are you getting on your stay here? Then ho! You need to register here, go there, and on and on.
Well, this is my experience: to be fair with the place, I will begin with 12 points.right after checking in normal. For spiritual and religious people, definitely l don't recommend it, this place is a mixture of shiva and chaman.